Standard
$20 / user / month
$14 / user / month billed yearly.
A small sales team
Email, calling, pipelines, and forms.
- Multiple pipelines
- Built-in calling
- Gmail and Outlook
vs
Zoho CRM is priced per user.
Zoho CRM Standard is $20 per user per month, or $14 billed yearly. HelloCRM Pro is $25 per month plus channel add-ons, and it is not priced per user.
Most popular
Professional
$35 / user / month
$23 / user / month billed yearly.
Teams that need automation
AI agents, inventory, and CPQ.
- AI agents
- Inventory and CPQ
- Process management
Enterprise
$50 / user / month
$40 / user / month billed yearly.
Multi-team sales orgs
Territories, approvals, and sandbox.
- Territory management
- Approval process
- Developer sandbox
Ultimate
$65 / user / month
$52 / user / month billed yearly. Listed in the pricing data and the FAQ.
Large deployments
Highest limits and migration help.
- Highest feature limits
- Expert consultation
- Migration assistance
USD from the pricing JSON the Zoho CRM page loads. Free is $0 for 3 users. The same page says Zoho CRM Plus starts at $20 / user / month, which is a bundle, not a CRM edition. Local taxes may apply. Zoho CRM pricing. HelloCRM’s public Pro plan is $25 / month plus channel add-ons.
Compare
Zoho CRM column uses the published prices above. HelloCRM column is what the product ships. Pro is a plan price, not a per-user price.
| Feature | | |
|---|---|---|
| Free | $0 for 3 users | No free plan |
| Standard | $20 / user / month, or $14 yearly | Pro $25 / month + channel add-ons |
| Professional | $35 / user / month, or $23 yearly | Pro $25 / month + channel add-ons |
| Enterprise | $50 / user / month, or $40 yearly | Pro $25 / month + channel add-ons |
| Ultimate | $65 / user / month, or $52 yearly | Pro $25 / month + channel add-ons |
| CRM, email, calling | Yes | CRM, email, and voice |
| WhatsApp, RCS, SMS, live chat | Not the CRM editions | Yes, usage add-ons |
| Inventory and CPQ | Professional and up | Deals. No inventory module. |
| AI agents | Professional and up | Yes, usage add-ons |
| API | Yes, 5,000 calls / day on Free | Yes |
| Payments | Not the CRM | Stripe |
Who it fits
Choose HelloCRM
- You want WhatsApp, RCS, SMS, and live chat in the same product as voice.
- You do not need Zoho inventory, CPQ, or the rest of the Zoho suite.
- A single published plan is easier than a per-user edition ladder.
Stay on Zoho CRM
- You want $14 to $65 per user, a free plan for 3 users, or CRM Plus.
- You need inventory, CPQ, territories, or the Zoho app family.
- Built-in calling plus email is the sales stack you already run.
Included with HelloCRM
- CRM and pipelines
- Deals
- SMS
- RCS
- Voice
- Live chat
- AI agents
- Workflows
- Forms and meetings
- Tickets
- Campaigns
- API
- Stripe
SMS, WhatsApp, voice, and AI usage are billed as add-ons. Login is at app.hellocrm.ai.
FAQ
Where do the Zoho numbers come from?
The pricing page fills prices with JavaScript. These USD figures are from the crm-pricing-val.json file that page requests: monthly before the double slash, yearly after it.
Is HelloCRM cheaper for a team?
Only if you compare unlike units. Zoho Standard is $20 per user per month. HelloCRM Pro is $25 per month for the plan plus channel add-ons. This page does not claim unlimited users.
Does Zoho CRM include WhatsApp?
The CRM edition list leads with email, calling, and pipelines. WhatsApp Business is listed on Bigin Express, which is a different product.
Zoho if you want the suite. HelloCRM if you want the inbox.
Book a demo if the missing piece is WhatsApp, RCS, SMS, or tickets.
Book a demo
