Starter Suite
$25 USD / user / month
Billed monthly or annually, same price on the page.
Small businesses
Sales, service, marketing, commerce, and Slack.
- Leads, accounts, contacts, opportunities
- Built-in sales flows
- Email marketing
vs
Salesforce is the platform. HelloCRM is the inbox.
salesforce.com/crm does not list prices. The sales pricing page does. Starter Suite is $25 USD per user per month. HelloCRM Pro is $25 per month for the plan, plus channel add-ons.
Pro Suite
$100 USD / user / month
Billed annually.
Teams that need more automation
Quoting, forecasting, and customization.
- Everything in Starter
- Sales quoting and forecasting
- AgentExchange
Core
$195 USD / user / month
Billed annually. Replaces Enterprise Edition.
Sales teams that want AI in the CRM
Pipeline management, forecasting, and Slack Business+.
- APIs
- Conversation intelligence
- Tableau Next
Advanced
$395 USD / user / month
Billed annually.
Teams that need stronger security
More AI and data capacity.
- Everything in Core
- Sales Programs
- Security Center
Max
$550 USD / user / month
Billed annually.
Full sales platform
Agentforce, Spiff, Maps, and Slack Enterprise+.
- Agentforce for Sales
- Tableau Next and Slack Enterprise+
- 2.75M Flex Credits / org / year
USD from salesforce.com/sales/pricing/. Free Suite is $0. Pro Suite and above are labeled billed annually. A web services API add-on is listed at an additional $25 USD / user / month on one comparison row. Salesforce sales pricing. HelloCRM’s public Pro plan is $25 / month plus channel add-ons.
Compare
Salesforce column uses the published prices above. HelloCRM column is what the product ships. Pro is a plan price, not a per-user price.
| Feature | | |
|---|---|---|
| Free Suite | $0 / user / month | No free plan |
| Starter Suite | $25 USD / user / month | Pro $25 / month + channel add-ons |
| Pro Suite | $100 USD / user / month, billed annually | Pro $25 / month + channel add-ons |
| Core | $195 USD / user / month, billed annually | Pro $25 / month + channel add-ons |
| Advanced | $395 USD / user / month, billed annually | Pro $25 / month + channel add-ons |
| Max | $550 USD / user / month, billed annually | Pro $25 / month + channel add-ons |
| CRM | Yes | Yes |
| WhatsApp, RCS, SMS, voice | Not these suite prices | Yes, usage add-ons |
| AppExchange, Slack, Tableau | Higher editions bundle Slack and Tableau | No |
| API | Core, or a $25 / user add-on on one row | Yes |
| Payments | Commerce tools in the suites | Stripe |
Who it fits
Choose HelloCRM
- You need WhatsApp, RCS, SMS, voice, and live chat more than a platform.
- You will not use AppExchange, territory planning, or Slack Enterprise+.
- You want a demo of pipelines and AI agents without a per-user Sales Cloud edition.
Stay on Salesforce
- You need the platform, AppExchange, or the higher-edition Slack and Tableau bundles.
- Starter Suite at $25 per user already covers sales, service, marketing, and commerce.
- Security, sandboxing, and admin controls are the reason you bought Salesforce.
Included with HelloCRM
- CRM and pipelines
- Deals
- SMS
- RCS
- Voice
- Live chat
- AI agents
- Workflows
- Forms and meetings
- Tickets
- Campaigns
- API
- Stripe
SMS, WhatsApp, voice, and AI usage are billed as add-ons. Login is at app.hellocrm.ai.
FAQ
Is HelloCRM the same $25 as Salesforce Starter?
The amounts match and the units do not. Salesforce Starter Suite is $25 USD per user per month. HelloCRM Pro is $25 per month for the plan plus channel add-ons. A team of several Salesforce users pays that price per person.
Why not the /crm/ page?
salesforce.com/crm describes the products and does not list these prices. The figures are from the official sales pricing page.
Does HelloCRM replace Sales Cloud?
No. Salesforce still wins customization, the app marketplace, and enterprise controls. HelloCRM is the messaging CRM.
Stay on Salesforce if the platform is the product.
Book a demo if what you actually needed was the inbox.
Book a demo
