Express
$9 / user / month
$7 / user / month billed yearly. Page default is yearly.
Teams leaving a spreadsheet
Pipelines, email, and WhatsApp Business.
- 3 team pipelines
- 50,000 records
- Email and WhatsApp Business integration
vs
Bigin is the cheaper pipeline CRM.
Bigin’s paid plans start at $9 per user per month, or $7 billed yearly. HelloCRM does not match that per-user price. It publishes Pro at $25 per month plus channel add-ons.
Premier
$15 / user / month
$12 / user / month billed yearly.
Teams that need more automation
More pipelines, records, and AI credits.
- 5 team pipelines
- 100,000 records
- 1,000 AI credits / month
Most popular
Bigin 360
$21 / user / month
$18 / user / month billed yearly. Marked most popular on the pricing page.
Heavier pipeline teams
Highest included limits.
- 15 team pipelines
- 1 million records
- 3,000 AI credits / month
USD from the pricing JSON the Bigin page loads. Free is $0 for 1 user and 500 records. Yearly billing is what the page leads with, and it says you can save up to 35%. Bigin pricing. HelloCRM’s public Pro plan is $25 / month plus channel add-ons.
Compare
Bigin column uses the published prices above. HelloCRM column is what the product ships. Pro is a plan price, not a per-user price.
| Feature | | |
|---|---|---|
| Free | $0, 1 user, 500 records | No free plan |
| Express | $9 / user / month, or $7 yearly | Pro $25 / month + channel add-ons |
| Premier | $15 / user / month, or $12 yearly | Pro $25 / month + channel add-ons |
| Bigin 360 | $21 / user / month, or $18 yearly | Pro $25 / month + channel add-ons |
| CRM and pipelines | Yes | Yes |
| On Express and up | Yes, usage add-on | |
| RCS, SMS, voice, live chat | Phone is built in. RCS and live chat are not the product. | Yes, usage add-ons where metered |
| AI | Credits on Premier and 360 | AI agents, usage add-ons |
| Payments | Stripe, PayPal, and others | Stripe |
| Zoho Books, Sign, Desk | Integrations | No |
Who it fits
Choose HelloCRM
- You need RCS, SMS, voice, and live chat in the same inbox as WhatsApp.
- You want tickets, campaigns, and AI agents on those channels.
- You are fine paying a plan price instead of a very low per-user CRM fee.
Stay on Bigin
- Price is the decision. Bigin Express is $9 per user, or $7 billed yearly.
- You want the free plan, Zoho Books, Zoho Sign, or QuickBooks.
- A pipeline CRM with WhatsApp on Express is enough.
Included with HelloCRM
- CRM and pipelines
- Deals
- SMS
- RCS
- Voice
- Live chat
- AI agents
- Workflows
- Forms and meetings
- Tickets
- Campaigns
- API
- Stripe
SMS, WhatsApp, voice, and AI usage are billed as add-ons. Login is at app.hellocrm.ai.
FAQ
Is HelloCRM cheaper than Bigin?
Not on the published per-user price. Bigin Express is $9 per user per month, or $7 billed yearly. HelloCRM Pro is $25 per month plus channel add-ons, and it is not priced per user on the public page.
Does Bigin include WhatsApp?
Yes. Express lists email and WhatsApp Business integration. HelloCRM also has WhatsApp, and adds RCS, SMS, voice, and live chat.
Is there a HelloCRM free trial?
No. Bigin offers a 15-day trial. HelloCRM starts with a demo.
Pick Bigin for the per-user price.
Pick HelloCRM when the inbox, not the seat price, is the product.
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